Today, June 21, 2018, beginning at 9:00 a.m., we are installing upgrades to our automated telephone system. This will last approximately four hours. During this time all calls (automated billing, outage, etc.) will be routed to our Member Service representatives. We will not be able to take credit card payments over the phone, due to compliance with the payment card industry. During this brief time (only) members will need to either use a different payment method or call back in a few hours once the installation is complete.